I'll take a story with that burrito

http://www.youtube.com/watch?v=lUtnas5ScSE This Chipotle video is the latest video to "go viral" -- as of this writing it has over four million hits.

It's worth watching too full of pathos and top notch storytelling (the animation is pretty clutch too, from the folks who create Morris Lessmore and his Flying Book & Numberlys). The video is three minutes long, and I've already watched it four or five times. Heck, the video isn't even for the Chipotle per se, but a trailer for their new game!

I'm not going to break down all the reasons why I think this is a great video, either you get it or you don't. But I do think there are some important lessons you can learn from this video when thinking about your videos or ads:

1. Story matters. They build a compelling story that's not about the brand, but is precisely about what the brand stands for. A story that shows you their values.

2. Emotions matter. Related to that first lesson, this story is right on-emotion. Imagine a video that had the same message, but maybe it was a narrator with beautiful shots of fresh produce or some other genre appropriate video. It might get the message across, but would anyone watch? And more to the point would anyone remember or believe it?

3. Production Values Matter. Maybe the most important point I could make here.  We all have had clients ask us to produce a viral video, and when we ask how much they want to spend, the amount is usually less than you'd spend on an I-Pad.

Chipotle did fall into that trap. They didn't say well, it's only for the web, they produced a top-notch, story with top-notch production values, and I'm guessing they spent more than some people spend on their tv ads.

4. Your story matters. Chipotle is telling your their story (anti-corporate, fresh food, maybe even anti-establishment), but what they're trying to do is resonate with your story? Are you anti-corporate, believe in fresh food, do you want to be a conformist your whole life? By reflecting your story in theirs, the create believers, they create fans. I'll take 1 over 10 customers any day of the week.

I love seeing videos like this one. These ads and videos are why I write this blog. Chipotle could have fallen into a trap -- hey, we're just selling burritos, so let's give 'em a video about how great our burritos are. Instead they told a compelling story that resonates and creates fans, not bad for the price of a burrito.

Take the bull by the horns. Spitzer's first ad

[youtube=http://www.youtube.com/watch?v=0TYfjg0dILo] When I talk about confronting the elephant in the room, this is exactly what I mean. I when I said Weiner needed to own his mistakes, to incorporate his fall into the rationale for running again, this is what I mean. This ad grabs you right from the start, and it leads with the most important information in a direct way.

"When you dig yourself a whole you can either lie in the rest of your life or you can do something positive...." That's a great line. Spitzer appears to be talking to an interviewer, but regardless of whether it was written for him or he came up with it, it's good copy and it's well delievered. In fact, this ad reminded me of what I like about Spitzer. As I said to a friend, he may be a son of a bitch, but he's a son of a bitch who's on my side. That's really important in politics, but especially for a position like Comptroller, where,... well let's face it nobody really knows what they're supposed to do, but you know it's about making sure things run the way they're supposed to.

This ad also does a great job of telling a story. Who's side is Spitzer on? Yours. Who's he against? Wall Street, big banks, special interests. I think that works because it doesn't confuse listing issues or accomplishments with telling a story. The subtext could easily be... Once upon a time there was a guy who went after wall street and took on the powerful interests. They didn't like him very much. Then he made a mistake... Now, he's risen from the grave to right that wrong, they still don't like him very much. Good, fuck 'em.

I couldn't tell you exactly what he says in that section, but what he says is less important than the sense it conveys. (Frankly, I'm not sure what the lesson here is. Is it just a well delivered line? Is it his conviction or past story that we're familiar with?)

The spot loses me about 40 seconds in when he starts listing his accomplishments, "When I... blah... blah... blah..." Maybe it's because it seems more about him than us? Or maybe it's because it's a little on the nose, a little too much 4 instead of 2+2.  I'd be alright with ending it with "Everyone deserves a fair shot." Think the "... even me" not only should have been left unsaid, I think it weakens everything that came before it. Is it about him or us? Is he the fallen hero seeking selfless redemtion slaying demons? (They do a great job of tapping that archetype, btw) Or is he a self-absorbed egomaniac who can't stand being our of the limelight?

I should also mention the visuals, the close up of the glasses, the empire state building shot, which are really good.

All in all, I think this is a really good spot, that has flaws, but also addresses the biggest hurdle Spitzer would face his own fall from grace.

Own your own story

Anthony Weiner is running for Mayor of New York City. https://www.youtube.com/watch?v=x92OWufIWcU

So there are a lot of things to like about the video. First of all, I love the message, I love how he ties his story of growing up to the story of a City. As a naitive New Yorker, his theme, that New York is moving awy from average middle class folks feels like it could powerfully resonate with a lot of people.

Emotionally I think the tone is right.

But... I question the decision to put the 'appology' so far into the video almost 2/3rds at 1:44). That's the elephant in the room for Weiner. Right now that mea culpa is almost brushed off, then he's sitting wife by his side (which was the most awkward part of the video).

But what if he made the appology and the sin a part of his story? What if he started with that, owned his mistke, but then turned it into part of his rationale for running... (It was embarrassing, I messed up, I was dumb, I hurt a lot of people, and let more people down. It would be easy to listen to the pundits and the tabloids, to not run, to save myself the embarrassment, but you know PUT MESSAGE & STORY HERE.)

You have to own your story, all the parts of it because if you don't others will.

I have a saying, everything before the "but" is a lie or doesn't matter: I really like you but..., You're a great assest to this company, but..., you did a great job on that project, but.....

I think Weiner wants to shrug off the appology, wants to deflect the elephant in the room instead of embracing it (that's a mixed metaphor or a poor one for sure). Ultimately I think that will do him in rather than help him.

This is a pretty good opening video, but....